Frequently Asked Questions

You Asked, We Answered

How do I get a bid?

You can either write us with a basic outline of your plans or schedule a visit. Our bid should be in your inbox about 2-3 days after our visit. If you do not hear back from us, feel free to write and remind us. Someone will get back to you!

Do you accept credit cards?

Yes, invoice and accept payments through Zelle in conjunction with your most banks and credit unions (which is fee-free) as well as Quickbooks.

Quickbooks has has a 2.9% card processing fee.

How long will my project take?

Most projects will take us about 3-5 days from start to finish. Larger projects that need inspection will take about 2 weeks. The total estimated project time will be included in our bid.

 

I've accepted your bid. Now what?

We should send our contract for online signing and put you on the schedule. We will usually send a reminder via email or text a couple days before we head out there if you are scheduled over two weeks away.

Are you working during pandemic?

Yes. We are following the mandate for masks, a sanitary station and bathroom plan for each project. 


How do I send you a request for bid?

For a rough quote, we will need your:

-address.

-measurements of the project area (guesstimates to the nearest ft are fine).

-description of the project.

-address/city you are located in.

Some people draw diagrams, others have landscape plans. We will work with whatever you give us. 

Do you offer emergency concrete services?

We do. We have all the equipment needed to remove and replace your driveway in a day. However, we like to make sure you had time to inspect our work before we pour. Even if this means coming back the next day to pour. Better safe than sorry!

I'm only price shopping. Can I still call for an estimate?

Give us a call or an email. We will give you a ballpark price for what to expect. Please note that we will never make the effort to be your cheapest bet. And in turn, we will never order the cheapest materials for your project.

 

What are you office hours?

We are open from 9 - 4pm during the week. However, you may fill up a contact form on our website to contact you 24/7. We usually get back to you within 1-2 business days. 

Do I have to be present during the project?

Absolutely not. We do plenty of work for out-of-state Landlords. We are able to collaborate with you completely online. From online bids and contracts, to online payment and invoices. 

What areas do you serve?

We have 2 locations:

Our main team is based in Kent, WA 
State while our second team is based in Utah County, UT. 

While our Kent Branch as been running since 2015, we've only recently begun operations in Utah. 

 
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